To USA - We are a USA based company, and domestic shipments take approximately 3-4 days to your door! In case of low stock, it's necessary to ship from another warehouse, so shipment times take approximately 8-15 days to
deliver. Each product is marked with the shipment times for your reference. Please let us know if you have any questions! We will ship in separate packages to offer the fastest delivery possible.
To Hawaii and Alaska - 5-6 days to your door! In case of low stock, it's necessary to ship from another warehouse, so shipment times take approximately 15 days to deliver
To Canada - shipment times take between 15-20 days to deliver.
Please contact us at email@example.com if you would like help to track your package. We do everything we can to expedite shipping!
We do our best to resolve any issues that our customers may
encounter with their items. If you wish to receive a refund on
your order, within 14 days from the date you received the order, please contact firstname.lastname@example.org. For more information, please read our
refund policy carefully.
Yes! EmiSmile Brush is designed specifically for children over the age of 2 years.
✅ Clinical Testing Results: This product has earned CE APPROVAL for conformity with health, safety, and environmental protection standards. RoHS COMPLIANT for use of non-hazardous materials. FCC CERTIFICATION for electronic safety. FDA COMPLIANT for the use of food grade silicone. The EmiSmile Brush design is a patented product.
Testing Results: EmiSmile Brush has positive results in clinical settings using disclosing tablets. Disclosing tablets are used by dentists, and leave a stain on the teeth where the plaque was NOT removed. The results show that the EmiSmile Brush effectively removes plaque when used according to the instructions.
American Dental Association Seal of Acceptance: This type of U-shaped electric toothbrush has passed the ADAs approval process for the Bass vibration technology that gentle, yet effectively removes bacteria and plaque.
Rinse your EmiSmile Brush as you would a regular toothbrush after each use. Place it in the unique holder which automatically disinfects the brush with UV light. A turbo powered fan within the base will automatically dry the brush.
It is important to make sure any residue from toothpaste, or food particles are thoroughly rinsed from the brush head after each use. The EmiSmile Brush makes it very easy to see that your brush head is perfectly clean. If there is any buildup, gently scrub the bristles with a regular toothbrush and soap, or simply rub your finger across the bristles to release any buildup.
Once a week, please carefully wipe out the bottom of the charging base. Your rinse cup/ cover should be cleaned with soap and water regularly as well. To make sure moisture does not get stuck under the animal cover, use a Q-tip dipped in a disinfecting solution (like vinegar, or diluted bleach) and rub it under the top and bottom edges of the animal cover regularly.
We wanted to point out a few helpful tips upon receiving your EmiSmile Brush! EmiSmile Brush is an entirely new way of brushing for most kids.
When first introducing the EmiSmile Brush - we recommend letting the child have FUN and explore it! You can let them try biting down on the brush head, without turning it on.A lot of praise goes a long way so they know to have a good association with holding it in their mouth! If they are new to an electric toothbrush, you can let them push the button, and feel the buzzing sensation on their hand so they know what it does.
Once they feel comfortable holding it in their mouth, show them how to swivel it back and forth by pretending to do it yourself. During the learning phase, it is normal for them to take a few days to get used to the new brushing style. After some practice, they will begin to use the brush with confidence! Brushing 2 times a day is recommended!
After use, rinse the brush head thoroughly, dry the charging plates on the underside before putting it on the charging base. Please remember, the toothbrush does not need to charge every night, so simply put in on the base WITHOUT lining up the charging needles. The drying and UV sanitation should be turned on for about 15 minutes after use.
Flossing- should be done as recommended by your dentist.
Then, cue the heart melting moment when your child finishes using EmiSmile Brush all by themselves, and they look at you with pride!Get ready for them to want to brush again and again!
The brush head should be replaced every 3 months. Sign up for replacement reminders, and receive a discount on each replacement!
To change the brush head simply hold the base of the toothbrush with one hand, and pull the brush head off with the other hand. It's usually best to pull from the lowest part of the u-shape (near the toothbrush base) and lift off.
Run warm water over it to help release it, if necessary.
Upon Receiving your EmiSmile Brush- Things to Know:
1.EmiSmile Brush should turn on right out of the box. You may need to push the button firmly when you first use it. It should not need to be charged before using.
2.Using EmiSmile Brush 2 times a day is recommended. Since it uses a more gentle approach to brushing, it works best when used often, and when plaque is not hardened onto teeth.
3.It is a new way to approach brushing, so a brief learning phase is to be expected for the child.
4.Be sure to swivel the brush back and forth to get the best results. This is the actual brushing motion that is required to clean the teeth.
5.The toothbrush does not need to charge every night, only once (for 60 minutes) every 2 weeks. A red light will blink on the top of the toothbrush to indicate when charging is necessary. In order to maintain the battery life, do NOT line up the charging prongs (on the base) with the EmiSmile Brush after each use unless you are charging the toothbrush.
6.After use, allow about 15 minutes to dry while on the base. The UV Light will disinfect the toothbrush within just 3 minutes of being covered on the base.
The more vibrations per minute refers to the more brush motions the toothbrush makes. The vibration allows for more micro-movements every time the child moves the toothbrush across their teeth. Scientists found that people who use an electric toothbrush have healthier gums, less tooth decay and also keep their teeth for longer, compared with those who use a manual toothbrush.
There are 3 Modes of Cleaning at the press of a button.
Mode 1: Deep Cleaning 32,000 vibrations/ minute
Mode 2: Sensitive 25,000 vibrations/ minute
Mode 3: Gum Massage 15,000 vibrations/ minute
ADA approved BASS technology removes plaque with 30,000 vibrations/ minute.
EmiSmile has no risk of brushing too hard! The soft silicone brush head is very gentle, making it perfect for children with sensitive gums.
Yes! You can use ANY toothpaste with EmiSmile Brush!
Some very exciting NEWS! We have added an amazing ORGANIC kids toothpaste - MIA Botanics KIDS TOOTHPASTE! It's MADE in the USA, and contains the highest quality ALL NATURAL organic ingredients for your child! It is also great for grown-ups too! The benefits are INCREDIBLE and it works great with EmiSmile Brush! Check out the product page for full details!
In addition-- What is great about EmiSmile Brush is that you can continue using your kids regular toothpaste that they are already used to! You just need to put a thin amount onto the brush (both top and bottom) all around. As the child swivels the brush back and forth, the toothpaste will suds up as usual.
Also, many people find that using FOAM toothpaste works really well with the EmiSmile Brush. We also really love this option if you have a brand that you love!